top of page


  • Where are parfumlab products produced?
    Our home fragrance products are all hand-poured and hand finished to perfection in the United Kingdom. We truly belive that optimal product quality is only possible when the whole process from start to finish is in our hands and not others.
  • What type of wax do we use?
    We only work with the best quality natural wax. This ensures no toxic fumes and a safe burn for everyone. This applies to both our wax melts and candles.
  • Are you CLP compliant?
    Yes. Every single product is CLP compliant.
  • Are parfumlab products tested on animals?
    Parfumlab products are not tested on animals and never will be.
  • Do you accept returns?
    We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
bottom of page