FAQ

Our home fragrance products are all hand-poured and hand finished to perfection in the United Kingdom. We truly belive that optimal product quality is only possible when the whole process from start to finish is in our hands and not others.

We only work with the best quality natural wax. This ensures no toxic fumes and a safe burn for everyone. This applies to both our wax melts and candles.

Yes. Every single product is CLP compliant.

Parfumlab products are not tested on animals and never will be.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase.

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